FREQUENTLY ASKED QUESTIONS

We’re sure you have questions. Go ahead and find the answers.

 

General Leasing Questions

How do our rates compare to on-campus housing rates?

When comparing our rates to on-campus rates you must take into consideration many variables, including floor plan layout, square footage, furniture, utilities and community events. Our leasing staff is available to discuss with you how our rates compare to other housing options and validate that our community offers you the best value for your money, as well as a great location and incredible amenities.

 

Can additional furniture be brought into the apartment?

You are welcome to bring additional furniture with you, but don’t forget that all of our apartments are fully furnished. You are welcome to move the furniture around to best suit your preferences, however if any furniture is removed from the property it will need to be stored at the expense of the resident and brought back at the end of your lease in the same condition it was originally in.

Can I pay my bill with a credit card? Is there an extra charge?

Yes! View your balance, submit electronic check, or pay with a Visa, MasterCard, American Express, or Discover from any computer or smartphone. Visit Hilltopatx.com and click the “Resident Login” button. There is a 3 – 5 percent convenience fee to make payments with credit card, and eChecks are free of charge.

Do I have a meal plan?

Meal plans are not offered at HillTop.

Do you allow pets?

HillTop is a pet friendly community! No more than one animal is permitted in a bedroom and no more than two animals are permitted in an apartment.

How are roommates matched?

Roommates can be matched in a couple different ways – either you tell us who you want to live with, or if you don’t have roommates in mind, we are happy to do the matching for you! We look closely at the information both you and your potential roommates have provided in your application and on your roommate matching card and work to find people that have the same or similar preferences. Although we don’t guarantee a perfect match, you can rest assured that we do our best to find your perfect roommate.

How close to campus are you?

We are located 3 blocks from the university.

How many people live there?

Every year the total number varies just slightly, but we have room for 531 residents.

If I am over 21, do I need a guarantor?

Yes. All leases are required to have a guarantor. If an approved guarantor cannot be obtained, HillTop will accept a security deposit of two (2) month's installment.

If I pay in full, do I get a discount?

HillTop does not offer discounts for rent paid in full. However, prepayment gives you the peace of mind knowing that your account is in good standing at all times!

Is parking available?

We have a limited amount of resident parking spaces available for lease on a first come, first served basis.

What do I need to hook up my computer to the internet?

You will need a CAT 5 (Ethernet) cable. We have internet outlets in each bedroom and common area. Your computer must be configured properly for the internet to work. Your computer or device must be registered as an active device with our internet service provider. We also have community-wide WiFi.

What if I need to cancel my lease?

Leases are legal contracts for the said term. Residents are responsible for the entire term of the lease. We offer lease re-assignments for a $350 fee. Please see a leasing professional for further details.

What is the cost?

Please visit the Floor Plans page or call us at 512.717.5396 for our current rates.

What size are the beds?

Our beds are full-size, extra-long. We suggest you bring queen-sized sheets, which will work well instead of paying higher prices for “special” sized sheets.

What types of leases are available?

We offer 12 installment leases beginning August 21st, 2024 through July 31, 2025.

What utilities are included in my rent?

Our rental package covers HD cable, high-speed internet, & trash. The resident is responsible for electricity and water.

When can I move in?

Immediate move-ins are available. Our move-in date for Fall 2024 is August 21st, 2024.

When do I put down a deposit?

If you do not have an approved guarantor, you must pay a deposit (equivalent to two (2) installment) within 14 days of signing your lease.

When is my first payment due?

Residents that are moving in immediately are required to pay their first month’s installment at least 3 business days before their move in date. Residents moving in for Fall 2024 are required to pay their first month’s installment by August 1st, 2024.

Will you send me a bill each month for rent?

We do not send any type of invoice for rent. However, rent is due at the first of the month and is considered late on the 4th.